Ten years ago, as the Administrator of Training and Development at the Delaware River Port Authority, I gave the opening keynote at the annual conference of the Eastern States Transportation Network.
The Network is comprised of people responsible for the operation, maintenance, and security, of highways, bridges, trains, and tunnels from Maine to Florida. The impact of 9/11 (See: September 11 attacks) was still fresh in everyone’s mind, and there were many police and security folks in the audience.
At the conference, I spoke about the lessons learned from the experience of the first responders, and the people inside the buildings that day.
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*How F.A.R. will your change leadership take you? Are you...Flexible? Adaptable? Resilient?
The Delaware River Port Authority (DRPA) is a bi-state agency instrumentality created by a Congressionally approved interstate compact between the governments of Pennsylvania and New Jersey. The Authority principally is charged to maintain and develop the Philadelphia-Camden port district, which links the two states with four bridges, a ferry, and a mass transit rail line across the Delaware River.
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"September 11 Photo Montage" by UpstateNYer - Own work; derivative work of the following: File:WTC smoking on 9-11.jpeg by on Flickr File:DN-SD-03-11451.JPEG by the United State Navy File:UA Flight 175 hits WTC south tower 9-11 edit.jpeg by on Flickr File:WTC-Fireman requests 10 more colleagesa.jpg by the US Government File:Flight93Engine.jpg by the US Government File:Video2 flight77 pentagon.png by the United States Department of Defense. Licensed under CC BY-SA 3.0 via Wikimedia Commons.
I noted how information, when it became available, was often incomplete, inaccurate, or misleading, because of the limited perspectives of people in the moment.
In complex situations, life or death literally depends on how people make sense of their rapidly evolving experience in the moment.
4 Sense Making Skills You Need To Navigate Disruptive Experiences
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“Learning is optional. Survival is optional.” |
Collective sense-making and exploration of promising options is the best we can do as we act into the complexities of the unknown future.
Open Your Mind Just a Little More...
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Watch Story, Innovation and Meaningful Change contributed to the I-Open library by Bruce Waltuck.
In this video, Bruce shares how he became interested in supporting groups of people making better decisions together. His story articulates concepts and lessons leaders can apply to improve their own work in education, economic and workforce development. |
Author, Bruce Waltuck, M.A., Complexity, Chaos, and Creativity
President & Owner, Freethinc. . . For A Change, LLC-Services on Organizational Change, Employee and Labor Relations, Collaborative Dialogue, and Story-gathering for Insights and Action. Bruce currently serves as a Director, The Institute for Open Economic Networks (I-Open). Box 15, 08561 Phone: Website: www.freethinc.com Now tweeting (C) 2014 Bruce Waltuck, All Rights Reserved. Non-commercial use granted to Betsey Merkel and I-Open, to be distributed under a Creative Commons license with attribution, for non-commercial use |
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